Terms and Conditions

Last updated: October 23, 2026

These Terms and Conditions ("Terms") apply to your use of tetrixwellness.com (the "Website") and any purchase you make from Tetrix Wellness ("Tetrix", "we", "us"). By using the Website or placing an order, you agree to these Terms.

1. Eligibility

You must be at least 18 years old to place an order. Our products are not intended for children.

2. Health disclaimer

  • Tetrix products are nutraceutical / dietary supplements. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease.
  • Information on this Website is for general wellness purposes only and is not medical advice.
  • Consult a qualified doctor before use if you are pregnant, breastfeeding, have a medical condition, or are taking any medication.
  • Do not exceed the recommended daily dose. Results vary from person to person.
  • Read the label for full ingredients and allergen information before use.

3. Products and pricing

  • All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • The selling price will never exceed the MRP printed on the product label.
  • We try to display product images and details accurately; small differences in packaging or colour may occur.
  • We may change prices, offers and product availability at any time without notice. The price applicable to your order is the price shown at checkout.

4. Orders and payment

  • Placing an order is an offer to buy. An order is confirmed only when we send an order confirmation.
  • We may refuse or cancel an order in case of pricing errors, suspected fraud, unavailability of stock, or an undeliverable address. If you have paid, you will receive a full refund.
  • Payments are processed by secure third-party payment providers. We do not store your card details.
  • Offers and discount codes cannot be combined unless stated, and may be withdrawn at any time.

5. Shipping, returns and refunds

Shipping is governed by our Shipping Policy. Returns and refunds are governed by our Refund and Return Policy. Returns are accepted only for unopened packages within 7 days of delivery, except for damaged, defective or wrong products.

6. Reviews and content you submit

If you submit reviews, photos or other content, you confirm it is genuine and your own, and you allow us to display it on the Website and our social channels. We may remove content that is false, offensive or unlawful.

7. Intellectual property

All content on this Website, including the Tetrix name, logo, text, images and design, belongs to Tetrix Wellness or its licensors and may not be copied or used without written permission.

8. Limitation of liability

To the extent permitted by law, Tetrix is not liable for any indirect or consequential loss arising from the use of the Website or products. Our total liability for any order is limited to the amount you paid for that order.

9. Privacy

Your use of the Website is also governed by our Privacy Policy.

10. Governing law

These Terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts at Ahmedabad, Gujarat.

11. Grievance and contact

For any questions or complaints, contact us at:
Tetrix Wellness, Shyamal Cross Road, Shyamal, 255, Ahmedabad, Gujarat 380015, India
Email: tetrixwellness@gmail.com
We aim to acknowledge complaints within 48 hours and resolve them within 30 days.